Sunday, December 8, 2024

Navigating Future of Work: HR Strategies for Rapid Tech Evolution

2024 is set to be a transformative year for the tech sector globally. The advancement and widespread adoption of AI capabilities are driving an ongoing revolution within businesses across sectors and unlocking new levels of productivity within the global economy.

Alongside this, we have simultaneously seen a need for the tech sector to rightsize in the face of global headwinds, with industry giants rearranging and downsizing their business and staffing plans for the coming fiscal year.

Thus, the new landscape for hiring and HR in particular for 2024 is of key importance to not only accomplish the new goals for the coming year but also to reconnect with employees and strengthen organizational trust.

Within the constantly changing environment of the tech sector, HR strategies must also evolve to better suit the current industry status.

Considering these, here are some of the HR trends that I think will be of defining importance in 2024 for tech companies and talent.

Redefining and Integrating the Blended Workforce Model

The concept of a blended workforce has been redefined in the wake of the AI revolution. Moving beyond the traditional mix of full-time, part-time, and gig workers, new-age tech and corporate workplaces are actively embracing automation to enhance the capabilities of full-time employees.

When built using customized algorithms and company-specific data sets, the blended workforce model can not only empower tech employees to achieve greater levels of productivity but can also actively drive innovation by streamlining exhaustive tasks and offering actionable analyses and insights from data that would be too time-consuming to parse manually.

We can certainly expect companies across sectors, including non-tech industries, to embrace this new blended workforce model and restructure their operations around it.

Flexible Working will Continue to Have a Strong Relevance for Employees

Flexible work continues to be a strong consideration for new talent in the tech sector. From the employer’s perspective, it significantly expands the talent pool available for the position, while it offers employees a major benefit without significant financial expense to the company.

Hybrid and remote work have become prevalent norms, and organizations that previously attempted to implement moving towards a full-time return-to-office model have found that it comes with a talent cost.

Thus, organizations that can continue to offer flexible working options will certainly be more attractive employers for new-age talent, especially as the demand for AI specialists rises.

Companies need to be aware that there is no putting the genie back in the bottle when it comes to flexible working, and it is in the best interests of all parties to find a sustainable system.

Prioritization of Upskilling And Constant Learning at All Levels

Upskilling has already been a hot-button issue in recent years, and with the emergence of new AI technologies, it has taken on even greater importance across all levels of work. 

Continual re-skilling and upskilling will be an essential part of high-performing organizations and teams as they adopt newer AI tools and technologies and snowball them into greater innovations.

Employees too will be looking for organizations that can provide them with opportunities to develop their skills and thus remain competitive in the industry over the course of their career.

Building Trust with Employees Through Transparency within the Organization

In the current environment of uncertainty within the tech sector, companies that are able to build trust with employees will certainly be preferred employers.

Building trust with teams can take many forms – such as offering clear future roadmaps for company operations, respecting and prioritizing employee well-being, and responsibly using emerging AI tools.

The recent Deloitte 2024 Global Human Capital Trends report found that new digital tools often blur traditional workplace boundaries due to their always-connected nature, and employees see their privacy within these systems as key to building healthy workplace cultures.

Incorporating Greater Skills-Based Hiring Practices

The rise of AI is helping close the skills gap more effectively than ever before. With its advanced capabilities, AI can become a strong force multiplier and versatile multidisciplinary tool in the right hands.

Selecting the right team members to effectively use AI thus has become key to tech hiring – with a shift towards prioritizing ability over certifications, and human skills over standard experience.

While experts in the field will continue to remain in high demand, the barriers to entry have been significantly lowered for applicants to showcase their capabilities, and HR professionals should look to tap into the expanded talent pool through a greater focus on skills-based hiring.

Adaptability remains the key priority in the current landscape for tech hiring and talent management, as 2024 will be a key year for the new status quo to emerge for the coming decade.

After the shakeup of 2023 and unpredictability in economic conditions, HR professionals have the immense responsibility to be a stabilizing force for the organization and their talent through another defining year in the AI revolution.


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Rohit Munjal
Rohit Munjal
Rohit Munjal, CHRO - APJI at Sprinklr. He leads Global Culture and Talent for Product and Engineering, also serving as CHRO for APAC and India regions.