In Conversation with Sandeep Banerjee, Chief Human Resources Officer, Eveready Industries Limited on Modern Employee Experience in Manufacturing Industry
Sandeep is currently the CHRO at Eveready Industries Limited. He was earlier with Prism Johnson as President HR and has also been the Director HR at Taj Hotels and Vice President HR at Reliance Industries.
Sandeep has more than 26 years of professional experience in the end-to-end HR domain. His experience in HR/IR spreads across diverse sectors viz Light Engineering, Heavy Industry (Steel Pipes), Pharmaceutical ( Bulk Drug and Formulations) Services & Hospitality ( Hotels ), Aviation, Fashion, Sports, & Convention Centre and diverse Corporate Functions.
He has had the exposure to Lead the HR function Globally in multi-cultural environments in MNCs and Large Indian Enterprises. Having the unique distinction of leading HR in the Manufacturing and also in Services sector, Sandeep has the ability to bring the best of both worlds and ensure the implementation of Best Practices.
Hiring the Right Talent, Nurturing the Talent in required skills, Appreciating and Recognising Efforts, Aligning HR to the Business Goals, and Leading from the Front has been synonymous with his leadership style.
He is a Graduate in Economics and is also an IIM – A alumnus.
Q- How do you see the transformation in employee experiences, especially in the manufacturing industry?
Change is nothing new to the manufacturing industry, particularly when it comes to technology. New technologies are continually being introduced for a variety of purposes, including to assist staff with easy and everyday activities, enabling manufacturers to drive continuous improvement efforts and to streamline production planning.
I am sure most manufacturing companies are accustomed to overcoming difficult challenges, and while the industry is currently beset by vast, unanticipated complexities, the focus is on improving the employee experience in order to enhance employee engagement.
Consistent and effective communication across all platforms serve to establish a foundation of trust and this is the key to the employer-employee relationship.
Q- How digital transformation can help manufacturers boost employee experience, and attract talent?
Effective digital integration can help organisations gain more intelligence and make more educated and informed decisions regarding their efficiency. The digital experience might not only boost productivity but also make people’s lives easier by supporting every part of the working day across the different channels, procedures, and technologies that employees utilise.
A successful digital transformation helps the company expand while also allowing employees to achieve their full potential. In today’s environment, leaders must provide opportunities for their employees to accomplish what technology cannot: think, create & innovate and develop interpersonal connections.
People-centric digital transformation offers several advantages: it streamlines the employee experience, empowers employee mobility, and allows for real-time data-driven facility and service optimization. It also calls for the creation of a digital culture within the company.
The work experience of employees is becoming increasingly shaped by technology. After all, many employees use technology to connect, communicate, and collaborate – especially those who work remotely or on a hybrid schedule that splits their time between home and the office.
Q- How should we ensure safety and health at the workplace?
Promoting and practicing a culture of Safety, Health, and Employee Wellness should be at the top of the list when it comes to employee wellbeing and this is maybe ensured through the following.
- Make Safety a habit and a way of life at manufacturing units – through regular meetings, investigating near miss accident cases, and finding solutions to prevent such in future.
- By ensuring regular equipment inspections, the correct tools and equipment result in a higher-quality product and a safer workplace. All equipments are always cleaned, serviced, and examined on a regular basis to prevent machine failure.
- Use of labels and signs are a low-cost and effective approach to convey critical information quickly. They’re usually straightforward, with graphics illustrating hazards and necessary practices. Even the most seasoned worker benefits from these tools as reminders and warnings.
- Training of employees maybe imparted through ongoing written and practical training on safe work procedures. Proper supervision of employees to ensure that they are using the training to perform their job properly and also safely.
- Mental Health: When roles and responsibilities change, counselling at work helps teams stay flexible. It assists employees in excelling in their jobs, managing stress, and increasing resilience. In the end, it permits each person to realise their full potential.
- Encouraging employee participation in Safety and Health initiatives – When employees are involved in safety initiatives, companies benefit. An involved employee is an employee that cares. When workers feel they have a say in safety protocols and believe their input is being taken seriously, those workers are more productive and take fewer risks, and accident rates drop
- Initiating Health checks for employees at regular intervals and enabling platforms through which they can reach out to panel doctors, pharmacy, pathological clinics
Q- Any concluding Remarks?
We are in an ever-changing world today where what was normal yesterday may not be ideal always. Similarly, for employees, there is a paradigm shift in the way today’s workforce think and deliver.
Employees today want to join organisations where they can add value, where they can showcase their talent, and organisations that are caring, provide platforms to develop their talent potential, where an organisation focuses on employee health, safety, and wellbeing (physical and mental).
As a responsible organisation, there is a growing need to keep pace with this requirement for an employee in order to attract and retain the right talent pool.
Thank You, Sandeep!