Shweta Mohanty is the Vice-President and Head of Human Resources for SAP in India. With 23 years of rich experience in leading and managing business & talent transformations in complex and matrix business environments at a global scale.
She currently spearheads the People function for all SAP entities across India, including R&D, sales, and services organizations.
Previously, Shweta has served as Global HR roles in SAP implementing inclusive initiatives such as Entrepreneurial Sabbatical and Teach Hub to name a few.
Being a passionate advocate for D&I, she also conceptualized the Girls Power Tech program to upskill women talents in rural parts of India and China.
Prior to joining SAP, Shweta excelled in client-facing roles at Microsoft and Wipro, driving talent transformations in complex business environments.
A certified PROSCI Change practitioner, her real value-add is to influence business & people decisions with a sense of empathy and purpose.
She takes pride in having a keen sense of listening and understanding voices on the ground, coupled with strong analytical skills.
She takes interest to contribute and learn on power of Human Capital, Digital transformation & Future of work.
Q- How is SAP leveraging AI and machine learning to make performance management more data-driven and personalized for employees?
SAP India is redefining performance management by integrating artificial intelligence and machine learning capabilities into its core HR systems.
With a strong focus on continuous feedback, personalization, and fairness, SAP is enhancing how employees and managers interact in performance-related conversations.
This transformation is driven by the integration of AI-assisted writing tools within the SAP SuccessFactors suite.
We are driving personalisation in Performance management through various measures, like
- The AI-assisted Goals , the employees can simply describe what they would like to achieve and AI would suggest ready-made goals, metrics and milestones automatically.
- The AI-assisted writing tool is a powerful, interactive capability that supports employees while writing content in SAP SuccessFactors applications. In the context of Continuous Performance Management, the tool helps users while providing feedback, offering intelligent support through various contextual actions. It processes the language, understands the sentence structure, and suggests enhancements related to grammar, spelling, vocabulary, and phrasing.
- Employees are empowered to tailor their communication based on their audience, with tone adjustment options available to shift between professional, personable, or constructive tones. The tool also enables rewriting a sentence or paragraph to make it more concise or more detailed.
Additionally, users can transform longer pieces of text into easy-to-read formats such as bulleted lists. This creates a consistent, clear, and personalized experience for every employee, enhancing the overall effectiveness of feedback exchanges.
Q- With the rise of generative AI and automation, how is SAP India reimagining performance assessment to ensure it remains fair and unbiased?
As generative AI continues to evolve, SAP India is ensuring that performance assessments remain fair and unbiased.
The AI-assisted writing tool includes an “Analyze Text” feature that performs a safety scan to detect biased, discriminatory, or harmful language.
It provides replacement suggestions when potentially inappropriate content is found.
By integrating this feature into daily workflows, SAP is promoting responsible AI use and encouraging equitable communication across all levels of the organization.
Q- How does SAP integrate real-time performance tracking and analytics into its existing HR systems, and what impact has this had on decision-making?
SAP India is also making strides in using predictive analytics to identify emerging performance trends and proactively manage potential talent gaps.
By analyzing performance data patterns, leaders can recognize areas where additional support is needed or where future challenges may arise.
This data-driven insight allows for timely interventions and strategic decision-making to retain and develop top talent.
Q- What role do digital collaboration tools play in enhancing team performance evaluations, especially in a hybrid or remote work environment at SAP India?
In a hybrid or remote work environment, digital collaboration tools play an essential role in performance evaluation.
SAP’s tools enable frequent, contextual, and transparent performance discussions regardless of physical location.
Employees and managers can engage in ongoing conversations and feedback sessions that are timely, clear, and aligned with organizational expectations.
This approach supports continuous alignment and productivity across distributed teams.
Q- Can you share insights on how SAP India is using predictive analytics to identify performance trends and proactively address potential talent gaps?
SAP India is also making strides in using predictive analytics to identify emerging performance trends and proactively manage potential talent gaps.
By analysing performance data patterns, leaders can recognize areas where additional support is needed or where future challenges may arise.
This data-driven insight allows for timely interventions and strategic decision-making to retain and develop top talent.
In addition to enhanced performance communication, SAP Asset Performance Management has demonstrated measurable impact.
Through the integration of intelligent tools, there has been a 30% reduction in the time spent retrieving insights.
Furthermore, the time required to request information has decreased from 10 minutes to 7 minutes.
These outcomes highlight the efficiency gains made possible through the adoption of AI-powered solutions within the SAP ecosystem.
Thank you, Shweta!
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