Friday, February 7, 2025

Union Minister Reviews EPFO Performance, Directs Improvements

Union Labour Minister Mansukh Mandaviya has directed officials of Employees’ Provident Fund Organisation (EPFO) to enhance the claim settlement process and ensure timely grievance redressal.

This directive was issued during a virtual review meeting aimed at evaluating the performance of EPFO’s regional offices.

The review meeting, held on January 24, 2025, was attended by Union Labour Secretary Sumita Dawra, EPFO Central Provident Commissioner Ramesh Krishnamurthi, and senior officers from the ministry and 21 zonal and 140 regional offices of EPFO.

Mansukh emphasized the need for a public-friendly approach and highlighted the importance of the Pension on Higher Wages (PoHW) scheme and grievance redressal.

EPFO: Key Directives and Recent Initiatives

Mansukh instructed EPFO officials to expedite the disposal of PoHW cases by strictly adhering to recent clarifications issued by EPFO.

He also stressed the necessity of completing preparatory work for the Employment-Linked Incentive (ELI) Scheme to ensure its successful implementation.

Additionally, he directed senior officials to visit field offices to review work and prepare improvement plans.

Sumita briefed the minister about recent initiatives undertaken by EPFO to improve service delivery, including simplifying the joint declaration process, eliminating the requirement for employer involvement in PF account transfers, and removing the need to upload cheque leaves for claim settlements.

These efforts aim to enhance service delivery and reduce claim rejections.

Performance Evaluation and Future Scope

Ramesh presented a detailed report on the performance of EPFO’s zonal offices, highlighting areas of improvement. He also shared plans for enhanced service delivery.

Officers in charge of zonal offices shared their experiences and action plans with the Union Minister.

Mansukh stressed that zones and regional offices lagging in performance must focus on improving service delivery.

He emphasized the need for effective implementation, accountability, and good governance.

The minister encouraged EPFO to elevate its service quality and efficiency, thereby enhancing ease of living and transparency for members.

EPFO officials will assess progress at the next review meeting, scheduled for February 2025.

Mansukh urged officers to administer services with integrity and empathy for members to ensure the organization enhances its work culture.


Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp– Click HereGoogle News– Click HereYouTube – Click Here, and LinkedIn– Click Here.

Editorial

Deloitte, PWC, EY, KPMG to Hire 1 Lakh People in India in FY25

According to estimates from top company officials and industry...

Higher EPS Pension Application Stuck: A Step-by-Step Guide to Fix

Nearly 97,640 Provident Fund (PF) members and pensioners under...

Deloitte, PwC, EY, KPMG Outpace Global Growth for India Divisions

The Indian divisions of Deloitte, PwC, EY, and KPMG...

EPS-95 Higher Pension Update: Less Than 1% Cases Settled So Far

Supreme Court Ruling and EPFO’s Higher Pension Rollout The Employees’...

Strong Job Growth and Salary Increases Expected in IT Sector

India's IT sector is on track for significant growth,...

Must Read

Wadhwani Foundation appoints Gaurav Saini as Global CHRO

A not-for-profit, Wadhwani Foundation has appointed Gaurav Saini as Global...

Role of HR-Tech in Planning Healthy Return to Work

As vaccinations become more widely available, governments worldwide are...

L&T Technology Services is hiring for various roles; Apply Here

An Indian multinational technology company, L&T Technology Services is...

Re-visualizing Human Resource Functions

Re-visualizing Human Resource Functions Often in my experience, while working...

Wipro is hiring BCA, B.Sc freshers, last date to register is Aug 31

India’s IT services provider company Wipro is inviting applications from BCA and...

Delhivery all-women workforce Delhivery’s Moga hub in Punjab

Ahead of International Women’s Day, Delhivery, India’s largest integrated...

Frontdesk laid off entire staff in 2 mins call, Xerox to cut 15% workforce

As 2024 starts A prop-tech startup company, Frontdesk has...

How to Create a Resume That Makes a Strong First Impression

Your resume is often your first chance to impress,...

Related Articles

Sahiba Sharma
Sahiba Sharmahttps://sightsinplus.com/
Sahiba Sharma, Senior Editor - Content at SightsIn Plus