JioSaavn is inviting applications for Paid Internship, Apply here

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JioSaavn is inviting applications for Paid Internship, Apply here
JioSaavn offers a dynamic and unconventional work environment, full of fun wholesome experiences. The company believes creativity and technology blend like sweet melodies.

Indian online music streaming service and digital distributor company, JioSaavn is inviting applications for Paid Internship for Audience Experience Full-time (Paid internship).

Commenting on the hiring process the company said, “We’re looking for a super passionate intern to join our Audience Experience team. The Audience Experience team manages customer conversations from across the globe over various digital channels (Email, Twitter, Facebook, and App/Play Store).”

For a detailed Video on Chat GPT in HR CLICK Here

“You’ll fit right in if you believe in top-notch human interactions, and that customer service is not a department – it’s an attitude! The role requires you to ensure that every Saavn customer you connect with has a memorable experience across all our support channels”, the company added.

  • JOB TITLE: Internship, Audience Experience Full-time (Paid internship)
  • LOCATION: Ghansoli Navi Mumbai, India
  • DURATION: 3 months

RESPONSIBILITIES:

  • Front-line engagement with customers who reach out to the company on the support channels (Email, Twitter, Facebook, and App/Play Store).
  • Excellent problem-solving skills – you can spot trends in conversations from a kilometer away.
  • Deliver best-in-class, simple, and friendly service in a timely manner.
  • Liaise with the superheroes from Product, Editorial, Content, and other teams as needed to seek resolutions.
  • And the last, but most important criterion, you’re a team player! You get very well with the team and are eager to learn from your peers.

REQUIREMENTS:

  • Bachelor’s degree or equivalent.
  • Excellent communication skills.
  • Witty, creative, and empathetic. You’re also not afraid of basic technical talk.
  • Good at prioritization. You WILL be flooded with multiple interactions across multiple channels.
  • 6 months to 1 year of experience in a customer-centric industry, preferably in a customer-facing role. Aptitude to learn everything about Saavn’s products. Experience with digital products is a bonus.
  • Familiarity with customer service tools like Zendesk or Freshdesk is a bonus.

At JioSaavn, the company ignites passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. To apply for the internship click here.

JioSaavn offers a dynamic and unconventional work environment, full of fun wholesome experiences. The company believes creativity and technology blend like sweet melodies.

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