Cognizant WorkNEXT Platform: Driving Reliability in Workplace IT

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Cognizant WorkNEXT Workplace Intelligence Powered by Nexthink
It also aims to provide seamless, reliable experiences across the devices, applications and connectivity provided by workplace IT to reduce operational costs and improve user productivity.

Cognizant is teaming up with Nexthink to transform enterprise digital experience operations with Cognizant’s WorkNEXT™ platform. 

Under the agreement, Cognizant will apply its deep expertise in digital workplace services and its portfolio of tools with Nexthink’s flagship product, Nexthink Infinity, to create a new joint offering, Cognizant WorkNEXT™ Workplace Intelligence.

Designed to drive improved workplace outcomes for clients across industries, the new joint offering is positioned to deliver a “Total Experience” to clients seeking enterprise digital workplace support against traditional, transactional experience solutions and services.

It also aims to provide seamless, reliable experiences across the devices, applications and connectivity provided by workplace IT to reduce operational costs and improve user productivity.

“A great workplace experience leads to better employee engagement, well-being and improved productivity, particularly in light of the rise of hybrid work models,” said Anna Elango, EVP and head of Cognizant’s Core Technologies and Insights.

“In the ongoing mission to attract and retain talent, we believe Cognizant WorkNEXT™ Workplace Intelligence powered by Nexthink will enable businesses to achieve greater workplace experience reliability and move from a reactive posture to pre-emptive resolution of challenges”, Anna Elango added.

We are delighted to partner with Cognizant and integrate our digital experience management platform with their WorkNEXT™ suite of services,” said Ian Bancroft, Chief Revenue Officer, Nexthink.

“Together, we can provide end-to-end solutions for proactive and intelligent IT support that enhance employee satisfaction and productivity, as well as drive improved talent outcomes, efficiency and cost reduction for enterprise clients across industries.”

As part of their joint efforts, Cognizant and Nexthink have been supporting Fortive which has embarked on a mission to deliver compelling employee experiences by leveraging modern technology, coupled with the Fortive Business System.

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“Nexthink and Cognizant have helped us expedite our understanding of focus areas and collaborate with engineering teams for continuous improvement,” said Victor Fetter, Chief Information Officer of Fortive.

It has also built a competency on experience reliability engineering (ERE) that provides holistic digital experience reliability across client enterprise environments.

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