CSM Technologies has developed and onboarded a non-human employee named Medha K who is a Knowledge Assistant and integrated it with ChatGPT to assist internal employees.
As an AI-powered natural language processing chatbot, it can understand and generate text based on the prompts and keywords you provide it. It has a variety of applications, from answering your questions to assisting you in drafting content, language translations, etc.
CSM Technologies’ non-human employee Medha K is the human-AI trainer who can fine-tune language models, incorporate human feedback, and employ the most effective learning methods to ensure a seamless experience for everyone.
Medha K is also undergoing extensive training on IT helpdesk data, enabling her to provide IT ticket support and access project monitoring data to furnish you with real-time project health information and insights. So, if you need answers, you can trust that Medha K will provide you with prompt, accurate, and contextually relevant responses every time you ask.
Medha K is a formidable text-generating machine that has been fine-tuned with CSM Policy content to understand the intricate functioning of the organization. Furthermore, it has been integrated with the ERP employee database to identify individuals and will have access to additional business data like attendance leave, training, tour, off-boarding, etc.
All these capabilities empower Medha K to provide invaluable assistance with HR and admin functions. However, initially, the company has limited the number of requests to 4098 tokens per day, which amounts to roughly 10 requests per employee.
Medha K is a marvel of intelligence, designed to be a highly valuable asset in any organizational setting. With its remarkable ability to mimic human thought processes, Medha K can analyze data and extract insights that optimize trends specific to the job at hand. Unlike human employees, AI never gets physically tired, so it can keep processing information and providing contextually relevant responses as long as you keep feeding it data.