Vodafone Group Plc announced today its intention to create a strategic partnership with Accenture to commercialize Vodafone’s shared operations to accelerate growth, enhance customer service, and drive significant efficiencies for Vodafone’s operating companies and partner markets, as well as create new career opportunities for its people.
Moreover, Accenture will invest in the order of €150m for a minority stake in the partnership. The two companies have signed a Memorandum of Understanding, and the strategic partnership is subject to the completion of the definitive agreements, which are expected to be completed in the Spring of 2024.
“Today’s announcement is a significant development for Vodafone as we change and simplify the way we work to better serve our customers and drive growth,” said Margherita Della Valle, Group CEO, Vodafone.
“The partnership with Accenture opens up new opportunities for our company and our people”, Margherita Della Valle added.
Julie Sweet, Chair and CEO, Accenture said, “We are proud to have partnered with Vodafone for over 20 years across many strategic programs.”
“We are excited to take our partnership to a new level with this ground-breaking joint venture that will help power Vodafone’s reinvention and create significant value for their operating companies, partner markets, and employees,” said Julie Sweet.
The new unit will utilize Accenture’s world-class technology and transformation services such as its digital solutions and platforms, and deep AI expertise. It will also tap into Accenture’s well-known learning capabilities to continuously create new skilling and career paths for its people.
The partnership will commit to delivering best-in-class service levels and innovation to Vodafone Group through a long-term agreement, demonstrating the deep partnership commitment between Accenture and Vodafone and the comprehensive services portfolio that the new organization will be able to offer.
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