Amazon announces 20000 jobs, to provide Work From Home option
Amazon India on Sunday announced that it has opened close to 20,000 seasonal or temporary employment opportunities in its customer service organization to ensure customers worldwide continue to have a seamless online shopping experience.
The company said in a statement that new positions are now open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru Indore, Bhopal, and Lucknow.
“Most of the positions are part of Amazon’s ‘Virtual Customer Service’ program that provides flexible work-from-home options.”
The new positions will require associates to support customer needs and deliver personalized, peculiar experiences that customers love through various mediums like email, chat, social media, and phone. The eligibility criteria for these positions include – minimum educational qualification of 12th standard pass and proficiency in English, Hindi, Tamil, Telugu, or Kannada.
“The new associates who will join us in our offices or work from home through our Virtual Customer Service program will play a key role in relentlessly advocating for our customers and raising the bar on their experience,” says Akshay Prabhu, Director for Customer Service, Amazon India.
“Over the past few months, we have scaled up to prioritise the safety of our CS associates and continue to serve our customers’ needs. These new seasonal positions will provide candidates job security and livelihood during these unprecedented times,” he added.
Earlier this year, Amazon had announced that it plans to create 10 Lakhs new jobs in India by 2025 through continued investments in technology, infrastructure, and its logistics network. The jobs – created both directly and indirectly – will be across industries, including information technology, skill development, content creation, retail, logistics, and manufacturing, and are in addition to the 700,000 jobs Amazon’s investments have enabled over the last seven years in India.
For those interested to apply for these seasonal opportunities, they can call 1800-208-9900 or send an email to [email protected]