Govt to hire HR firms to revamp competency of bureaucracy

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Govt to hire HR firms to revamp competency of bureaucracy
Mission Karmayogi a skill-building programme for country’s civil servants, will radically improve the government’s human resource management practices.

Govt to hire HR firms to revamp competency of bureaucracy

Central Government is looking to onboard a leading HR consultancy firm to help it revamp the competency of the country’s bureaucracy and will allow it to study the organizational structures and the work allocation documents of seven key ministries and departments, including the Ministry of Finance and Ministry of Health.

Mission Karmayogi

Mission Karmayogi a skill-building programme for country’s civil servants, will radically improve the government’s human resource management practices. It will use scale and state-of-the-art infrastructure to augment the capacity of Civil Servants.

This exercise will be part of the ambitious ‘Mission Karmayogi’ project of Prime Minister Narendra Modi that was announced last September. To start off, the consultant will be asked to study the organizational structures and the work allocation documents of seven key ministries or departments of the Government of India, namely-

  • Ministry of Finance (Department of Economic Affairs)
  • Ministry of Electronics & Information Technology
  • Ministry of Rural Development
  • Ministry of Health
  • NHAI (National Highways Authority of India)
  • Ministry of Environment and Forests
  • Department of Personnel and Training (DoPT)

The Health Ministry has been under focus during the COVID crisis and the Department of Economic Affairs in the Finance Ministry is an important one in the Centre.

The DoPT has issued a Request for Proposal (RFP) two days ago for hiring a private consultant with extensive experience in HR consulting and competency development as per the bid document reviewed by News18.

The Role of Hired HR Consultants

The hired consultant will help the government set up and operationalize a FRAC Center of Excellence at the Institute of Secretariat Training & Management, and develop strategy and operating processes for FRAC.

This will involve assessment of global practices, testing of hypothesis in the local context, focused group discussions, workshops with thought leaders and industry experts, and studying the organization structures and work allocation documents at different departments. The FRAC will define three types of competencies, as per the document.

  • First will be behavioural competencies that describe the values and strengths that help officials perform effectively, including attitudes like problem-solving, decision making, and networking.
  • Second will be functional competencies like application of skills and knowledge to perform effectively across domains and positions through project management, time management, and communication.
  • Third will be domain competencies, like officials working at the Central Board of Indirect Taxes and Customs (CBIC) requiring competencies in indirect taxation, customs, and vigilance planning.

The consultant will also undertake a detailed review of UNDP’s competency framework “to ensure the relevance of alignment of behavioral competencies with the changing context of Government of India and expected key behaviors from civil servants”. This will lead to the preparation of “Dictionary of Behavioral Competencies, Dictionary of Functional Competencies and Dictionary of Domain Competencies”, the document says.

The consultant will then be expected to do a detailed articulation of expected outcomes and accountabilities for every role of the seven ministries/departments, define the role details with the unique responsibilities, coordination, and division of work and identify the competencies and skills required for each role.

“These competencies and skills should be elaborated to ensure that the occupant of the position is aware of his or her responsibilities and his or her superior also aware of the expected outcomes of the subordinate,” the document says. With News18 Inputs

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