HSBC Hong Kong staff work upto 04 days a week from home

HSBC moves to permanent WFH for Call Centre staff
Reuters | Unite said HSBC has offered staff a 300 pounds ($414.75) per year working from home top-up payment to cover additional expenses such as higher heating and electricity bills.

HSBC Hong Kong staff work upto 04 days a week from home

HSBC Holdings Plc is offering its Hong Kong staff greater flexibility to work from home, in the latest sign the pandemic is transforming the role of the office in business life.

The London-based lender, which counts Hong Kong as its biggest market, is now allowing eligible staff to work as many as four days a week from home, according to an internal memo and guidelines seen by Bloomberg. An HSBC spokeswoman confirmed the plan, which offers varying degrees of flexibility for employees.

“We’re constantly looking to develop overall flexibility in how we work,” the memo sent to staff on Nov. 4 said. “In recent employee exchanges and surveys, some of you have expressed an interest in a blend of in-office and home working.”

Chief Financial Officer Ewen Stevenson said in October that more remote working for some of its staff may reduce office costs. HSBC joins other global and regional lenders adapting to a new normal spawned by the pandemic, with some banks in Europe predicting that staff will be working about half their time from home even after the pandemic passes.

HSBC’s Hong Kong rival, Standard Chartered Plcplans to offer flexible work options to more than 90% of its 85,000 staff over three years, while Singapore’s DBS Group Holdings Ltd. will grant all employees the flexibility to work remotely up to 40% of the time. Deutsche Bank AG Chief Executive Officer Christian Sewing said in September that the German lender was examining how employees could split their time between the office and home.

The offer comes as life has largely returned to normal in Hong Kong, where the bank employs about 30,000 people. HSBC has provided three options, including a “flexible home worker” role that’s primarily home-based, with a fixed work-from-home schedule of as many as four days a week, according to the guidelines.

Other options include being a “flexible office worker,” who may work from home up to two days a week, and a permanently office-based role, the guidelines said.

The bank is introducing a one-off allowance of HK$2,500 ($322) to purchase items to set up an ergonomic home office for employees who commit to work from home at least two days a week for a minimum of 12 months, the memo added.


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