TCS Positioned as Leader in Multi-Process Human Resources Outsourcing Services

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TCS Positioned as Leader in Multi-Process Human Resources Outsourcing Services

Tata Consultancy Services (TCS), a leading global IT services, consulting, and business solutions organization, has been positioned as a Leader in the Everest Group PEAK Matrix® for Multi-Process Human Resources Outsourcing (MPHRO)Services1.

According to the report, TCS has been on a strong growth trajectory and has a balanced client portfolio across all major geographies and proven capability to manage large and complex deals with transactional as well as judgment-intensive processes in scope. It highlights that TCS has heavily in next-generation technologies and has successfully operationalized RPA, chatbots, and analytics in its service delivery.

Cited as a key strength is TCS CogniX™ for HR – an Al-driven human-machine collaboration suite, powered by its Machine First™ Delivery Model (MFDM™). The report goes on to say that the company’s ability to combine HR consulting, technology and HR operations makes it a one-stop-shop for many clients looking for end-to-end HR transformation services.

TCS CogniX for HR carries a vast collection of ‘Value Builders’ – pre-built, configurable, reusable digital solutions that bring together multiple digital levers to address specific business KPIs. These solutions are easy to deploy, modular, and scalable to address the varying needs of the CHRO organization. The suite’s Value Builders include a Cognitive Talent Sourcer, HR on the Go (an AI-driven Virtual HR assistant), Recruitment Analytics, and Personalized Employee Experience.

TCS CogniX for HR is well-positioned to accelerate digital journeys for customers. It has helped deliver consumer-like employee experiences, improved employee productivity, optimized cost/hire processes, increased learning effectiveness, and enhanced payroll accuracy/ timeliness for leading enterprises across the globe.


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