India has solidified its position as a global powerhouse for mid-market Global Capability Centres (GCCs), with over 480 such centres employing more than 2.1 lakh professionals.
A recent report by Nasscom and Zinnov highlights the rapid expansion of mid-market GCCs in India, showcasing their growing role in driving innovation, digital transformation, and enterprise agility.
These centres, established by firms with annual revenues between $100 million and $1 billion, represent 27% of all GCCs in the country and 22% of total GCC units.
GCCs Growth and Expansion, Talent and Innovation
The past two years have witnessed the establishment of 45 new mid-market GCCs in India, accounting for 35% of new GCCs and 30% of new units during this period.
These centres are rewriting the playbook for enterprise operations, operating at 40% of the scale of larger GCCs but demonstrating a 1.3x higher likelihood of becoming transformation hubs.
They are also advancing along the maturity curve 1.2x faster than their larger counterparts.
India hosts 47% of global product management talent employed by mid-market GCCs and 25% of their DeepTech workforce.
These centres are driving significant advancements in AI/ML, cybersecurity, cloud computing, and data science.
Approximately 60% of end-to-end product and platform ownership within enterprise portfolios is managed from India.
Cities like Bengaluru, Hyderabad, NCR, and Chennai continue to attract the lion’s share of investments, with Hyderabad alone contributing 25% of mid-market GCC talent growth over the past five years.
Strategic Importance, Challenges and Opportunities
Mid-market GCCs are emerging as high-impact innovation hubs, delivering transformative outcomes across product development, enterprise agility, and digital maturity.
Their lean operating models and strategic focus have positioned them as cultural innovation labs and centres of excellence.
Private equity ownership plays a significant role in driving structured value creation strategies for these centres.
Despite their success, mid-market GCCs face challenges such as limited brand visibility on college campuses, lack of standardized processes, and weak innovation linkages with startups and academia.
Targeted policies, faster market entry models, and local innovation clusters could help India attract 30,000–40,000 mid-sized global firms from countries like the US, UK, Germany, and Japan.
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