Thursday, October 23, 2025
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Online delivery companies: In spike of attrition plans to hire women riders

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According to Economic Times, Online delivery companies similar to Zomato, Swiggy, Ecom Categorical and Shadowfax are among those seeking to induct females.

Women have a greater retention ratio and are seen as environment friendly and are extra disciplined. The companies are planning to hire women riders at India’s main online supply firms amid rising attrition ranges and must quickly ramp up manpower, mentioned trade executives and consultants.

Saurabh Deep Singla, Chief People Officer, Ecom Categorical said, “Hiring girls riders is one in all our a number of efforts to strengthen the participation of ladies within the workforce.”

He added, “We rent girls not simply to enhance range numbers, however, their retention price is greater… girls associates are honest, diligent and extremely targeted, and they’re additionally very environment friendly.”

The Ecom Categorical are planning to hire 10 new all-women supply centres this year. The corporate has greater than 2,000 women working at its hubs and fulfilment centres and about 100 women are in supply roles.

Abhishek Bansal, CEO, Shadowfax Applied sciences said, “We’re witnessing a rising demand for girls as supply companions with a substantial enhance month-on-month throughout tier-1 and tier-2 cities and intend to develop this multifold.”

He added, “The whole hyperlocal supply phase is contributing considerably to the rise in demand.”

Shadowfax Applied sciences works with online marketplaces similar to Flipkart Fast, and Zepto has presently around 6,600 feminine supply companions out of its complete supply workforce of 100,000.

An organization spokesperson said, “Zomato Immediate has gained vital consideration from feminine and transgender supply companions contemplating its brief (lower than 2 km) and outlined routes together with our care and emergency help.”

Mihir Shah, Vice President- Operations said, “A number of girls both lack entry to private motor automobiles or don’t have a driving licence. We’re assuring them that supply by bicycle is a viable choice for short-distance orders… we’re additionally working with electrical mobility companions to facilitate electrical cycles and bikes (sub-25 kmph) on hire.”

Swiggy, which has 22% of its girl supply companions delivering on bicycles. To add on extra females to be a part of its last-mile fleet, the organization is permitting supply by bicycles for brief distance orders.

Swiggy has partnered with Shell to supply its supply companions (female and male) entry to restrooms throughout the latter’s petrol stations within the nation.

Corporations are making various rules to make the cultures women-friendly. The companies are implementing two days of paid leave throughout their menstrual cycle.

Corporations are also attempting to create a women-friendly work ecosystem that incorporates entry to hygienic restrooms and varied measures to make sure security of its feminine supply individual – together with security coaching, and SOS alert system, etc.

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Sheenu Pradhan
Sheenu Pradhanhttps://sightsinplus.com/
Sheenu Pradhan, Editor Content, SightsIn Plus. She has over 8 years of experience in human resources. Prior to this, she has been associated with Wictor Chemicals India, Wipro, and Shakti Plas Industry.