Salesforce is helping customers understand artificial intelligence (AI) and Data Cloud by delivering two new certifications that objectively validate individual skills and experience that team members need to build trusted AI and data solutions.
The Salesforce Data Cloud Consultant Certification is a professional certification for anyone interested in demonstrating competence with Salesforce Data Cloud.
The Professional Certifications are designed for individuals with a broad range of professional experience and knowledge, skills, and abilities in a specific Salesforce role. The certification will help you prepare to position and implement Data Cloud at your organization or, if you’re a partner, for your customers.
By earning the certification, you demonstrate your skills in designing, configuring, building and implementing Data Cloud solutions. Earning the Data Cloud Consultant Certification proves your ability to:
- Create unified customer profiles across all touch points by connecting identities, engagement data, customer orders, loyalty, and marketing journeys.
- Build smarter audience segments using insights and filtering capabilities.
- Activate data from anywhere across your organization.
- Capture and unify data from anywhere with a high-scale data ingestion service.
- Analyze your data using tools like Tableau or Intelligence.
How to become a Salesforce Certified AI Associate
A Salesforce Certified AI Associate is able to provide informed strategies and guide stakeholder decisions based on Salesforce’s Trusted AI Principles. Candidates should be familiar with data management, security considerations, common business and productivity tools, and Customer 360.
The Salesforce Certified AI Associate exam demonstrates one’s knowledge, skills, and ability to:
- Engage in meaningful discussion on how AI can be used to improve their business
- Handle data ethically and responsibly
- Effectively collaborate with AI experts
- Identify AI tools in Salesforce
There are no prerequisites for the Salesforce Certified AI Associate Exam; however, we recommend that candidates complete the Salesforce Associate Certification prior to undertaking this exam. Don’t forget to study with the Salesforce Certified AI Associate Exam Guide and the recommended training and references listed within.
