An Indian multinational information technology services and consulting company, Tech Mahindra is upskilling and providing training to 8,000 employees for AI skills.
Tech Mahindra global chief people officer and head of marketing Harshvendra Soin Said, “Generative AI, quantum has emerged as the next big thing in the industry, disrupting the way we work, communicate and create content.”
“This swift transition has also triggered substantial shifts in the skills demand, pushing companies to re-skill and upskill employees through various learning tools and platforms,” Harshvendra Soin added.
“Generative AI, quantum has emerged as the next big thing in the industry, disrupting the way we work, communicate, and create content”, Harshvendra Soin further said.
“This swift transition has also triggered substantial shifts in the skills demand, pushing companies to re-skill and upskill employees through various learning tools and platforms,” Harshvendra Soin said.
Recently, Tech Mahindra announced an integration with Microsoft to enable Generative AI-powered Enterprise Search.
The new offering, Generative AI-Powered Enterprise Knowledge Search under Tech Mahindra’s TechM amplifAI0->∞ integrates Microsoft Azure OpenAI Service, Azure Cognitive Search, and Azure Language understanding to increase effectiveness and personalization enabling capabilities like content summarization, knowledge graph-led knowledge structuring, and a new kind of query interface.
The partnership will enhance the overall employee experience of their customers by automating requests in real-time through an AI-based virtual support agent, Espressive Barista.
The platform’s advanced Natural Language Processing (NLP), Natural Language Understanding (NLU), and machine learning capabilities will ensure responses are highly personalized to reassure employees that their requests have been fully understood and resolved in real time.
Generative AI-Powered Enterprise Knowledge Search will help enterprises unleash new levels of productivity by optimizing business processes, empowering people, and creating high-quality customer and employee experiences.
The attrition rate improved to 13 percent from 23 percent in the year-ago period and 15 percent in the quarter-ago period. The total headcount at 148,297 down 4,103 QoQ.
