MakeMyTrip has announced the promotion of Richa Jha as Director – Human Resources, reinforcing its commitment to internal talent development and a people-first approach.
Richa, who has been a key architect of MakeMyTrip’s HR strategies, acknowledged the support of senior leaders Yuvaraj Srivastava, Sanjay Mohan, and Saurabh Kalra in her professional journey.
Her leadership has been instrumental in shaping talent acquisition, employee engagement, leadership development, and diversity and inclusion initiatives within the organization.
Strategic Focus in HR Leadership at MakeMyTrip
Richa’s promotion comes at a critical juncture for MakeMyTrip, as the company adapts to changing workforce dynamics and digital transformation.
Her leadership will focus on:
- Advancing employee well-being through structured wellness programs.
- Developing future-ready skills to align with industry shifts.
- Strengthening workplace culture to foster innovation and resilience.
Industry experts view this leadership transition as a strategic move, ensuring that MakeMyTrip remains agile and competitive in the evolving travel sector.
Richa Jha’s HR Leadership Journey
Since joining MakeMyTrip in 2022 as Associate Director – Human Resources, Richa has played a pivotal role in driving HR transformation.
Her contributions have been critical in fostering a future-ready and resilient workforce, ensuring that MakeMyTrip remains competitive in the evolving travel industry.
Richa’s career spans over 15 years, with prior leadership roles at Lexin, Walmart, Aurigene Discovery Technologies, Reliance Retail, and Biocon.
At Lexin, she led HR operations for India, focusing on talent development and employee engagement.
During her tenure at Walmart, she was instrumental in building talent frameworks and driving strategic HR initiatives.
Her experience across multiple industries and geographies has given her deep expertise in workforce management, leadership development, and organizational strategy.
This strong foundation makes her well-suited to lead MakeMyTrip’s HR function.
MakeMyTrip Commitment to People-First Culture
MakeMyTrip has consistently been recognized among India’s top employers, emphasizing employee engagement, diversity, and leadership development.
The company operates three powerhouse brands—MakeMyTrip, Goibibo, and Redbus—and has been a pioneer in India’s online travel industry since 2005.
With Richa’s elevation, MakeMyTrip plans to further enhance its HR strategies.
The company aims to keep its workforce motivated, skilled, and aligned with its long-term vision.
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