Ecom Express Limited, a leading B2C e-commerce logistics solutions provider, has announced the appointment of Swati Mor as Chief Human Resources Officer (CHRO), effective September 2, 2024.
In this new role, Swati will lead HR strategy, focusing on talent acquisition, employee engagement, and leadership development, while driving a people-first culture to support Ecom Express’s growth and innovation.
Swati Mor’s Background and Expertise
Before joining Ecom Express, Swati Mor spent 12 years at Bharti Airtel Limited, where she held various HR roles, most recently serving as Senior Vice President and Head of Human Resources for Airtel Digital, Product, and Engineering.
Previously she was associated with companies like; HT Media Ltd and Britannia Industries Ltd.
Swati holds an MBA in Human Resources from NMIMS, Mumbai.
Welcome to Ecom Express
Welcoming Swati Mor as CHRO, Ajay Chitkara, Managing Director and CEO of Ecom Express, expressed his enthusiasm about her joining the team. He stated, “We are thrilled to welcome Swati to our leadership ranks.”
Ajay added, “Swati’s expertise and proven track record in talent development within digital-focused businesses make her the ideal leader for our people strategy.”
“With her deep insights and commitment to excellence, she will undoubtedly be an invaluable asset as we work to scale our operations,” he said.
Reflecting on her appointment, Swati Mor emphasized the importance of Ecom Express’s delivery partners. She believes that technology can empower them to provide exceptional service to customers.
Swati said, “Our delivery partners remain the heart of our operations, and I am committed to empowering them through the power of technology that I believe in turn will drive exceptional outcomes for our customers.”
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About Ecom Express
Ecom Express operates India’s only pure-play B2C e-commerce logistics network. Their services cover first-mile pick-up, mid-mile transportation, last-mile delivery, reverse logistics (returns), and fulfilment services (warehousing).
By connecting digital retailers and e-commerce platforms to consumers across the country, Ecom Express plays a crucial role in the e-commerce ecosystem.
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