An American multinational technology company, Amazon in India is hiring for the role of Team Lead (Intern).
Commenting on the hiring process the company said, “At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.”
“Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers”, the company added.
Amazon in India seeking a Team lead for the Delivery center. In this role, you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
- Title: Team Lead (Intern)
- Location: India
Essential Functions
- Defining, building, and executing the delivery process from the delivery station to customer’s address
- Ensure enough bandwidth in a territorial delivery team to ensure peak-time delivery management
- Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance-driven team.
- Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
- Analysis of the data reports to identify performance bottlenecks and improve performance.
- Implement formal process control and process improvement mechanisms such as Kaizen Essential Skills.
- Strong leadership capabilities and people management skills.
- Ability to work under pressure situations.
- Ability to work in ambiguous situations.
- Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
- Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
- High Ownership: Follows through to ensure the delivery of changes /solutions /services that fulfill the Customer’s needs.
- Analytic al Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
- Graduation. MBA desirable.
- People management experience. Experience in handling a team is highly desirable.
- Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away)
- Knowledge of city topography and road network is an added advantage.
Preferred Qualifications
Management experience in delivery operations is desirable. To apply for the internship and know more Click here.
How to Apply
The company has various other openings kindly visit the career page by Click Here. You can also visit the LinkedIn page or Job Portal for fresh opportunities.
Work from Home (WFH)
Hiring for International Phone -Work from Home: To apply for the profile Click here.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
