Tuesday, October 21, 2025
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TCS Stumbles Early in FY26—Can AI Save the Day?

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Tata Consultancy Services (TCS), India’s largest IT services firm, is facing a challenging start to FY26, with its Q1 performance falling short of analyst expectations.

The company reported a 0.6% sequential decline in revenue to $7.42 billion, largely due to the ramp-down of its BSNL deal, which accounted for 2.8% of the 3.3% constant currency revenue drop.

Despite this, net profit rose 4.4% to ₹12,760 crore, buoyed by a ₹600 crore one-time interest income on tax refunds.

While the topline softness has raised concerns, TCS remains optimistic about achieving its FY26 growth targets, particularly in international markets.

Deal Momentum and Strategic Investments Signal Recovery Potential

TCS reported new deal wins worth $9.4 billion, up from $8.3 billion in the same quarter last year.

The company saw strong traction in smaller deals under $50 million, indicating continued demand for short-duration, high-impact projects.

CEO K Krithivasan emphasized that despite macroeconomic uncertainties, AI-led transformation, vendor consolidation, and cost optimization remain key growth drivers.

The company also launched several AI and cloud solutions, including TCS SovereignSecure™ Cloud, TCS DigiBOLTTM, and TCS Cyber Defense Suite, to accelerate enterprise transformation.

TCS Talent Strategy and Attrition Challenges

TCS added 6,071 employees in Q1, bringing its total headcount to 613,069, signaling confidence in future demand.

However, attrition rose to 13.8%, up from 12.1% year-on-year, raising concerns about talent retention amid deferred wage hikes.

The company attributed the rise to talent loss to Global Capability Centres (GCCs) and ongoing market churn.

Chief HR Officer Milind Lakkad noted that TCS associates invested 15 million hours in emerging tech training, with 114,000 employees now skilled in advanced AI capabilities.

Sectoral and Geographic Trends

While AI & Data, Cybersecurity, and TCS Interactive led growth, sectors like Life Sciences, Manufacturing, and Communication & Media saw declines.

Regionally, India’s revenue dropped 21.7% YoY, while MEA and Asia Pacific posted modest gains.

CFO Samir Seksaria reaffirmed TCS’s commitment to long-term sustainable growth, citing robust cash conversion and steady margins as enablers for strategic investments.

Can TCS Deliver on FY26 Goals?

Despite short-term setbacks, TCS’s strong deal pipeline, AI-led service expansion, and international business resilience offer a path to recovery.

Analysts suggest that H2 FY26 could see a rebound, provided client discretionary spending stabilizes and project ramp-ups accelerate.

However, elevated attrition, deferred wage hikes, and geopolitical uncertainties remain key risks.

The company’s ability to balance cost control with talent retention and scale GenAI deployments will be critical to meeting its growth ambitions.


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Sahiba Sharma
Sahiba Sharmahttps://sightsinplus.com/
Sahiba Sharma, Senior Editor - Content at SightsIn Plus