Thursday, October 23, 2025
spot_img

Wipro Launches On-Premise GenAI Solution with HPE

spot_img
- Advertisement -

Wipro, a leading technology services and consulting company, has announced a strategic collaboration with Hewlett Packard Enterprise (HPE) to launch a GenAI solution within the new Customer Experience Center (CEC) at the Wipro Cloud Studio’s Kodathi office to serve customers globally.

The solution will leverage Wipro’s Smart Operations platform and HPE Machine Learning Development Environment to enhance operational efficiency and customer experience.

The solution will be designed to reduce Mean Time to Resolution (MTTR) duration for GenAI applications by about 50% based on field testing results, decrease the inflow of incidents by 30%, increase Overall Equipment Effectiveness (OEE), and reduce process cycle time to drive ongoing operational excellence.

It will benefit industries heavily reliant on customer service, IT support, and operations such as financial services, healthcare, and manufacturing sectors.

Further, the solution will provide clients with the flexibility to select from a diverse range of Large Language Models (LLMs), depending on their unique business needs.

Jo Debecker, Managing Partner and Global head, Wipro FullStride Cloud, said, “The co-creation of this GenAI platform is a testament to our longstanding strategic partnership with HPE and to our unwavering commitment to delivering advanced AI solutions within our new Customer Experience Center. This practice-specific center will showcase the potential of HPE Machine Learning Development Environment along with Wipro’s cutting-edge solutions.”

Also Watch: How to Give Feedback to Underperforming Employees and Keep Them Motivated: Marc Effron

Marc Waters, Senior Vice President, Global Sales, HPE, said: “Wipro’s deep technical expertise and HPE’s AI technology are a powerful combination that will accelerate time to value for our customers.”

“By including HPE Machine Learning Development Environment as part of Wipro’s GenAI customer experience, we will enable customers to develop and deploy AI models faster by integrating with popular machine learning frameworks and simplifying data preparation”, Marc Waters added.

Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp– Click HereGoogle News– Click HereYouTube – Click Here, and LinkedIn– Click Here.

spot_img

Editorial

Why TCS Deferred FY25 Salary Hike: Better Hike Ahead?

TCS had initially announced its annual salary hike during...

Deloitte, PWC, EY, KPMG to Hire 1 Lakh People in India in FY25

According to estimates from top company officials and industry...

Higher EPS Pension Application Stuck: A Step-by-Step Guide to Fix

Nearly 97,640 Provident Fund (PF) members and pensioners under...

Employee Benefits at India’s Big 4 Firms Deloitte, PwC , EY, KPMG

The Big 4 firms; Deloitte, PwC (PricewaterhouseCoopers), EY (Ernst...

TCS Announces 4-8% Salary Hike for FY25, Lowest in Last 4 Years

Tata Consultancy Services (TCS), India's largest IT services provider,...

Must Read

Honeywell launches LGBTQ+ India PRIDE Chapter today

Honeywell, a multinational conglomerate that operates in four areas...

PMS 2025: New Trends, Challenges, Strategies, and Opportunities

Performance Management Systems (PMS) are important frameworks that organizations...

Cognizant Opens Internship and Graduate Hiring for 2025 Batch

Cognizant has announced opportunities for freshers through two of...

Chennai to See Major Office Space and Hiring Expansion by 2026

Chennai is set to significantly expand its premium office...

Evolving the Impact of CXO-HR Partnership

Evolving the Impact of CXO-HR Partnership - An Organization...

TCS iON offers a 15-day free digital certification program; Apply

TCS iON, a strategic business unit of Tata Consultancy Services offers...

Salesforce CEO Defends Human-Centric Sales, Plans Major Hiring

Salesforce CEO Marc Benioff has made it clear that...

People & Performance Accentuated By Talent Sciences

Talent Sciences is the business capability of using advanced analytics techniques and...

Related Articles

Sheenu Pradhan
Sheenu Pradhanhttps://sightsinplus.com/
Sheenu Pradhan, Editor Content, SightsIn Plus. She has over 8 years of experience in human resources. Prior to this, she has been associated with Wictor Chemicals India, Wipro, and Shakti Plas Industry.