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Axis Bank to adopt WFH as an integral part of work culture

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Axis Bank will continue with the Work-From-Home (WFH) culture even after the coronavirus crisis ends. The bank has decided to all employees will continue working from home for two or three days in a week.

Rajesh Dahiya, Executive Director, Axis Bank said, “While COVID-19 has posed a lot of challenges, it has also opened up new approaches to work. Adapting to work from home/work from outside office/work from anywhere is going to provide lots of opportunities to attract varied talent pools, break geographical boundaries, give more choices to employees, and is going to lead to a more structured, measurable, efficient and smart workplace. This will also remodel lots of human resources (HR) beliefs and practices around employee engagement, talent management.”

Dahiya clarified that to maintain the safety and security of transactions, employees prone to cybercrimes will not be considered to work from home. The employees working in branches, treasury front-end and control operations, and information technology will have to necessarily come to office as their work requires their physical presence.

We are taking care of the risks involved in each transaction and communication over the digital platform. We could have initiated the work-from-home policy in normal times as well. Earlier, the WFH policy was more individual-focussed. Now, we are putting a structure in place, he added.

After lockdown, the Axis Bank will open its offices in three phases. From May 17, only 10 percent of its employees will be allowed to work from offices. And from July 1 to July 15, 30 percent of the employees will have to come to the office, and will subsequently increase to 60 percent.

Axis Bank is considering to change its work culture by adopting work-from-home. Axis Bank has around 12,000 employees across India and bank plans to implement the WFH model for those in the non-customer facing roles. As a pilot, the model has been divided into two departments — compliance and HR.

According to Mint, the bank will later add other departments like risk and corporate credit and eventually roll out the model for all its employees in the next six weeks. However, departments like treasury front-end, operations, and other employees working in branches that require physical presence will have to come to the office.

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