Black Box, the IT arm of Essar Group, has set ambitious goals for its India operations.
With a strategic focus on increasing its India business share and expanding its workforce, the company aims to achieve USD 2 billion in revenue by 2027-28.
Black Box has charted an impressive growth trajectory. By targeting USD 2 billion in revenue by 2027-28, the company aims to solidify its position as a major player in the global IT landscape.
To achieve this, Black Box recognizes the importance of its India operations and plans to leverage its expertise to capture market opportunities.
India Business Share: The Key Catalyst for Black Box
Black Box’s India business currently constitutes 6% of its overall operations. However, the company intends to elevate this share by 1-2 percentage points.
While it doesn’t expect India to become significantly larger, the strategic importance lies in reaching 7-8% of the total business. This shift is crucial for achieving the ambitious revenue target.
Black Box specializes in building robust IT infrastructure for critical technology applications. Notably, this includes hyperscaler data centers—a domain that has witnessed exponential growth globally.
As many of Black Box’s global clients express interest in investing in India, the company plans to bring its expertise to the Indian market.
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Learning from Global Clients & Workforce Expansion
Black Box’s global footprint provides valuable insights. Working closely with large, complex projects overseas—both in Europe and the US—has equipped the company with a wealth of knowledge.
Interestingly, several of these global clients are now expanding their operations to India. Black Box aims to capitalize on this convergence by applying its learnings to the Indian context.
To fuel its growth, Black Box plans to significantly expand its workforce in India. Currently employing around 600 people, the company aims to increase this number to approximately 1,000.
The hiring spree will span all levels, ensuring that Black Box has the talent pool necessary to drive innovation and meet client demands.
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Investing in Capability Centers
Black Box recognizes India’s dual significance—as a large local market and a strategic hub for global expertise and delivery.
The company is investing in capability centers within India to serve its global customers effectively.
The headcount expansion—from 300 to 600 and eventually over 800—reflects Black Box’s commitment to building a strong foundation for growth.
Black Box operates a network of 75 delivery centers worldwide. Among these, 21 are located in the US, while 14 are strategically positioned in India.
With a global workforce of over 4,000 professionals across 35 countries, the company is well-poised to execute its expansion plans seamlessly.
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