The Employees’ Provident Fund Organisation (EPFO) has rolled out a new initiative titled “PRAYAAS” – Prioritizing Pensioners – to streamline the pension disbursement process for its members.
The programme is designed to ensure that retiring members of the Employees’ Pension Scheme (EPS) receive their Pension Payment Orders (PPOs) on the day of their retirement itself.
Streamlining Pension Disbursement
The PRAYAAS initiative reflects EPFO’s commitment to improving the service delivery experience for its members.
By handing over PPOs on the day of retirement, the organisation aims to eliminate delays in pension disbursement and bring greater efficiency and transparency to the process.
Event Held at Royapettah Office
As part of this initiative, an event was organised on Monday at the EPFO premises in Royapettah, where Regional PF Commissioner-I, Renu Ramachandran, formally handed over pension payment orders to members who superannuated in April 2025.
Senior Officials Present
The occasion was marked by the presence of several senior officials, including Bipin Kumar, Assistant PF Commissioner (Pension), and S. Senthilvel, the designated Nodal Officer for the PRAYAAS programme.
Other officers and staff from the department were also in attendance, showing collective support for the initiative.
A Step Towards Member-Centric Services
The PRAYAAS programme is part of EPFO’s broader vision to enhance member services and adopt a proactive approach in meeting the needs of pensioners.
Ensuring the timely delivery of PPOs is a crucial step in supporting retirees in their post-service life, reaffirming EPFO’s role as a dependable institution for India’s workforce.
The Employees’ Provident Fund Organisation (EPFO) is a statutory body under India’s Ministry of Labour and Employment. It manages the provident fund, pension, and insurance schemes for employees in the organized sector, ensuring financial security post-retirement.
EPFO also facilitates online services for contributions, withdrawals, and UAN management.
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