An Indian multinational information technology company, Infosys is hiring for freshers & experienced Jobs.
Process Executive
The company is hiring for Process Executive. The details are as under:
Responsibilities
- Excellent communication skills to attend /resolve client issues on calls/chat/mail.
- Communication scale – CEFR::C1, C2
- Open to work in 24*7 Shifts, voice process, rotational weekly off, work from the office environment and candidate should have completed double vaccination completed.
- Analytical problem solvers who will understand issues and resolve customer issues
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and showing the utmost respect for the customer’s time
- Good time management, ensuring all contacts with customers add value
- To know more and apply here.
Graduates Opening
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Experienced Professionals Openings
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“We still have a target for recruiting for this year…but we will see how that plays out with respect to the changes in terms of the demand environment and what we do in terms of the attrition numbers that we are seeing,” said Salil Parekh.
“We’ve not given a target…we will look at that based on what the demand environment looks like and how we see the rest of the year playing out. The attrition that we saw in the quarter was stable versus last quarter. Last 12 months attrition is down to about 17%. So…we see that driving some of the decisions about recruitment,” Salil Parekh added.
Infosys’ headcount shrinks by 6,940 in Q1FY24. The attrition rate at Infosys has improved by over 300 bps and stands at 17.3 percent. Moreover, the net employee headcount has seen a marginal decline.
The total employee headcount for Q1 FY24 stood at 3,36,294, while the employee headcount for Q4 FY 23 stood at 3,43,234.
