TCS : Creating a safe and productive workplace for employees returning to office
As employees prepare to return to office after months of working from home, organizations must transform their workplaces to create a purpose-led and adaptable enterprise.
The organizations require a comprehensive plan for safety, security, and basic health needs of employees guided by empathy, engagement, and empowerment.
To ensure workplace safety that employees can trust, organizations will need to monitor their return-to-work readiness in real-time, support data-driven decisions, and communicate more effectively.
Also Read: TCS iON offers a 15-day free digital certification program
Further, enterprises will need to take into account external forces such as changing government policies, vendor issues, and customer dynamics. Automating processes and using a command center with a 360-degree view of your return to work programs will be key to manage these complexities.
TCS Safe Workplace
TCS Safe Workplace ensures a smooth workplace transition by monitoring the key criteria that assure a safe and secure workplace, and productive environment. It helps minimize the complexities involved in redefining safety protocols to maintain social distancing. Equipped with an overarching deployment methodology and a strong integration layer, the solution offers end-to-end services across advisory, design, implementation, and support.
TCS Safe Workplace assesses the readiness of employees, workplace environment, and the workforce model by evaluating various factors that ensure a stable workplace for employees. It includes a set of apps and a dashboard that supports collecting feedback, automates return to work processes, including contract tracing, shift management, and workspace planning. It also ensures that the business runs seamlessly during the transition.
By leveraging an organization’s existing data platform and policies, TCS Safe Workplace creates a command center based on a single source of truth to monitor key requirements — from self-attestation to contact tracing for employee well-being, and from communications for awareness creation to grievance resolution management. By identifying pandemic zonal hotspots and enabling fact-based decision-making, an organization can also proactively adapt its operations to avoid issues that may affect business as usual.
TCS Safe Workplace Benefits
TCS Safe Workplace enables enterprises to jump-start return-to-work programs within four weeks and scale support to manage thousands of employees across various locations by leveraging innovative and automated digital solutions and enabling mass personalization of the health and safety indicators. Enterprises can use the solution to:
- Improve employee engagement with an automated approach to listening and collecting feedback
- Help employees find critical health and safety information 24X7 with virtual agents
- Guide new hires and furloughed employees through onboarding
- Organize and track workspace usage during shifts
- Gain visibility into the status of sanitation tasks and highlight areas of risk
- Manage COVID-related cases and contact logs to help make data-driven decisions
