In July 2023, Wipro made a $1 billion announcement in its ai360 ecosystem, designed to infuse artificial intelligence (AI) into every solution, tool, and process the company uses internally and delivers to clients.
As roles transform, new jobs such as AI prompt engineers, language model trainers, and ethical AI specialists will be created. Cross-disciplinary capabilities, analytical skills, adaptability, and an ability to see the bigger picture will be critical to success.
While technical skills in machine learning, natural language processing, and deep learning will become increasingly more valuable, a broader understanding of how the technology is applied to real-world problems to build ethical, responsible solutions will be just as important.
Hence, Wipro is increasingly looking at the talent puzzle from a holistic lens, building a talent strategy for the next decade by mapping out persona-based training programs and career paths for every category of employee from entry-level to senior positions so each employee can carve out their unique paths and build future-proof careers.
Since July 2023, Wipro has trained more than 225,000 employees on basic GenAI fundamentals, while more than 30,000 employees have been trained on more advanced levels of AI based on their roles and personas.
The company is also working with its ai360 ecosystem of partners to provide associates with ongoing specialized learning pathways with partners like AWS, Google, IBM, Microsoft, and Nvidia.
Recently, Wipro announced a strategic collaboration with Hewlett Packard Enterprise (HPE) to launch a GenAI solution within the new Customer Experience Center (CEC) at the Wipro Cloud Studio’s Kodathi office to serve customers globally.
It will benefit industries heavily reliant on customer service, IT support, and operations such as financial services, healthcare, and manufacturing sectors.
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