Home Credit India, a leading consumer finance company under the TVS Holdings umbrella, has announced the appointment of Vivek Singh as its Chief Executive Officer (CEO), effective April 7, 2025.
With over two decades of experience in the financial services sector, Vivek is set to lead the company into its next phase of growth, focusing on innovation, customer-centric solutions, and financial inclusion.
Vision for Home Credit India
As CEO, Vivek Singh aims to leverage technology to revolutionize customer service and expand access to responsible credit.
His vision aligns with Home Credit India’s mission to foster financial inclusion and create a tech-forward financial ecosystem.
- Key Focus Areas:
- Innovation: Vivek plans to enhance Home Credit India’s digital and product capabilities, ensuring seamless and transparent financial services.
- Customer Experience: By prioritizing customer-centric solutions, Vivek aims to broaden the company’s reach and improve customer satisfaction.
- Financial Inclusion: Vivek is committed to expanding credit access to underserved communities, deepening Home Credit India’s impact on financial inclusion.
Vivek Singh’s Leadership Journey
Vivek Singh brings a wealth of experience in the Banking, Financial Services, and Insurance (BFSI) sector.
His career spans over 20 years, during which he has demonstrated expertise in scaling businesses, driving digital transformation, and managing large-scale operations.
Vivek focuses on innovation, drives operational excellence, and implements customer-centric strategies through his leadership style.
- Previous Roles:
- Vivek has held senior positions at renowned financial institutions, including IDFC FIRST Bank, Tata Capital, and ICICI Bank. At IDFC FIRST Bank, he served as Business Head – Two Wheeler, where he successfully scaled a ₹19,000 crore loan book and launched the Pre-Owned Two-Wheeler business. His efforts resulted in industry-leading delinquency rates and a strong Return on Assets (ROA).
- At Tata Capital, Vivek was National Sales Head – Commercial Vehicle, driving sustainable profitability and sales excellence across geographies. His leadership established one of the most profitable clusters within the CFAB vertical.
- At ICICI Bank, Vivek managed retail loan operations in Jharkhand and Chhattisgarh, building a high-performance distribution and direct sales ecosystem.
Strategic Importance of CEO’s Appointment at Home Credit India
K Gopala Desikan, Director at TVS Holdings, emphasized the strategic importance of Vivek’s appointment.
He stated, “Home Credit India has played a pivotal role in advancing financial inclusion across the country.”
Gopala added, “Vivek’s deep understanding of the Indian financial landscape, coupled with his proven ability to drive growth and innovation, will be invaluable as we strengthen the business and build upon its strong foundation.”
Under Vivek’s leadership, Home Credit India will enter a new era of growth and innovation.
The company’s strong market presence, with over 17 million customers and a network of approximately 53,000 Points of Sale (PoS) across 625 cities, provides a solid foundation for future expansion.
- Commitment to Responsible Lending:
- Home Credit India remains dedicated to transparent and responsible lending practices, ensuring ethical financial solutions for its customers.
- Vivek’s leadership is expected to reinforce these values while driving sustainable growth.
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