Ghazal Alagh, Co-founder & Chief Innovation Officer at Honasa Consumer Pvt Ltd (Mamaearth) shared on LinkedIn one of the worst mistakes one can make in a professional setting.
Her post read, “Interrupting others or finishing their sentences yourself. This might sound like a harmless habit, but it has some serious consequences. A book that I recently read mentioned.”
She highlighted the following points
- It is extremely common for most busy people during 1-on-1 meetings.
- It requires both parties to speed up their speech and thinking, making them irritated.
- It sparks arguments because it makes one think and the other is not listening but assuming what you will say next.
She further said, “So how do you ensure you are not the one doing it? The answer is Active Listening. It means paying full attention to what someone is saying by- Being present: Focus on the speaker, not your phone or what you want to say next.”
- Letting them talk: Don’t jump in right away. Give people a chance to finish their thoughts.
- Showing empathy: Use your body language, like nodding and constant eye contact, to show you’re engaged.
- Being an active listener is important because, when you listen well, you understand people better. This builds trust and stronger relationships, both at work and in your personal life.
- Communication is a two-way street. Listening actively shows respect and creates a better environment for everyone.
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