Swiggy, India’s leading food and grocery delivery platform, added approximately 2,000 employees during fiscal year 2025, increasing its total workforce to 7,431 as of March 31, 2025.
This marks a significant rise from the 5,406 employees reported at the end of FY24, and underscores the company’s aggressive expansion in the quick commerce segment, particularly through its Instamart vertical.
The hiring surge was primarily driven by Instamart’s rapid footprint expansion, which added around 100 new cities to its network during the year.
Swiggy’s annual report highlights that Instamart now operates in 124 cities, supported by a network of 1,021 stores, including 498 new dark stores, of which 44 are larger-format megapods designed to handle broader assortments and higher order volumes.
Swiggy Financial Performance: Revenue Growth and Rising Costs
Swiggy’s operational revenue for FY25 stood at ₹15,227 crore, reflecting a 35% increase from the previous year’s ₹11,247 crore.
However, this growth came with a rise in employee benefit expenses, which climbed 26.6% to ₹2,548 crore, largely due to the expanded workforce.
Despite the revenue boost, Swiggy’s net loss widened to ₹3,117 crore, up from ₹2,350 crore in FY24.
The company attributes this to continued investments in infrastructure, marketing, and operational scaling—particularly within Instamart, which remains a high-growth but cost-intensive segment.
Instamart: Orders Surge, Profitability Signals Emerge
Instamart processed 285.5 million orders in FY25, a sharp rise from 175.5 million the previous year.
Monthly transacting users also increased to 7.1 million, up from 4.2 million in FY24.
These metrics indicate strong consumer adoption and growing relevance across categories and geographies.
Swiggy reported signs of early profitability in several key markets. This points to the possibility that its quick commerce model is nearing operational sustainability.
The company is moving away from rapid expansion and shifting its focus toward consolidation and operational efficiency.
As part of this shift, the company aims to make better use of its stores and refine its product assortment strategies.
IPO Milestone and Future Outlook
FY25 also marked Swiggy’s initial public offering (IPO), a major milestone in its corporate journey.
Swiggy’s IPO ranked among the biggest in India’s technology sector, raising USD 1.34 billion.
The scale of investor participation reflected strong confidence in the company’s long-term strategy.
Looking ahead, Swiggy plans to balance growth with profitability, especially in its quick commerce division.
The company is scheduled to announce its Q1 FY26 financial results on July 31.
The disclosure is likely to shed light on how the company is performing post-IPO and where it’s headed strategically.
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