Amazon is preparing to reduce up to 15% of its Human Resources workforce, marking one of the most significant internal reorganizations in recent years.
The layoffs will primarily affect the People eXperience and Technology (PXT) division, which oversees recruitment, HR technology, and employee support systems.
move is part of a broader cost-cutting strategy and reflects Amazon’s increasing reliance on artificial intelligence to streamline operations.
Amazon PXT Division Faces the Largest Impact
The PXT team, led by Senior Vice President Beth Galetti, comprises over 10,000 employees globally.
It plays a central role in managing Amazon’s HR infrastructure, including hiring, compensation, and internal systems.
According to multiple reports, the division will bear the brunt of the upcoming layoffs, although additional reductions are expected across Amazon’s consumer business units.
Sources familiar with the matter indicate that the layoffs are not limited to administrative roles but may also affect technical positions within the HR function.
The restructuring aims to eliminate redundancies and optimize workflows as Amazon integrates more AI-driven tools into its internal processes.
Strategic Shift Toward AI and Efficiency
The decision to reduce HR headcount comes as Amazon ramps up investments in artificial intelligence and cloud infrastructure.
In 2025 alone, the company is expected to spend over $100 billion on capital expenditures, primarily focused on building AI data centers and expanding its cloud services for both internal use and external clients.
CEO Andy Jassy has repeatedly emphasized the importance of AI in Amazon’s future strategy.
In a June memo, he urged employees to embrace automation and data-driven decision-making.
The current layoffs reflect that directive, as the company seeks to reallocate resources toward high-growth areas while trimming operational costs.
Layoffs Follow Broader Downsizing Trend
This round of layoffs follows a series of workforce reductions that began in late 2022.
Between 2022 and 2023, Amazon cut approximately 27,000 corporate roles, joining other tech giants like Meta and Google in responding to economic pressures and shifting business priorities.
While Amazon has not confirmed the exact number of HR employees who will be affected, the 15% figure suggests that more than 1,500 roles could be eliminated.
The company has declined to comment publicly on the reports but has acknowledged ongoing efforts to restructure and improve efficiency.
Amazon Balancing Seasonal Hiring with Internal Cuts
The HR layoffs come just weeks after Amazon announced plans to hire 250,000 seasonal workers.
These roles are focused on fulfillment and logistics operations ahead of the holiday season.
This contrast highlights the company’s dual focus. It is expanding its frontline workforce to meet customer demand while streamlining corporate functions to reduce overhead.
Industry analysts note that such moves are increasingly common among large tech firms.
These companies are balancing growth in consumer-facing roles with automation and consolidation in back-office functions.
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