In a significant leadership appointment, Kapture CX has named Devika Rajeev as its Head – Human Resources.
With over 13 years of experience in various facets of HR, Devika is set to play a pivotal role in shaping the company’s workforce strategies and enhancing its organizational culture.
Kapture CX is an AI-native customer experience platform that provides tailored solutions for industries such as BFSI, retail, travel, and more.
Known for its innovative approach to customer service, the company leverages AI to deliver hyper-personalized and efficient support across multiple channels.
The appointment of a seasoned HR leader like Devika aligns with Kapture CX’s vision of building a robust and dynamic workforce.
Responsibilities in New Role at Kapture CX and Leadership Statements
As the Head of HR at Kapture CX, Devika Rajeev will play a crucial role in aligning HR initiatives with the company’s overarching goals.
Her responsibilities include driving strategic programs to support long-term objectives, enhancing workplace culture, and fostering a high-performance environment.
Additionally, she will focus on talent acquisition and retention, ensuring that the organization attracts and nurtures top talent to sustain its growth and success.
Devika’s efforts will be central to strengthening the company’s human resource strategies and creating an engaging and dynamic workplace.
Sheshgiri Kamath, Co-Founder and CEO of Kapture CX, expressed his enthusiasm about the appointment.
He stated, “Devika’s extensive experience in HR leadership, combined with her ability to drive strategic talent initiatives, makes her a valuable addition to our team.”
Sheshgiri added, “We look forward to her contributions in building a strong, people-first culture as we continue our growth journey.”
Devika Rajeev also shared her vision for the role, saying, “I look forward to strengthening our HR strategies to nurture talent, foster a high-performance culture, and support the organization’s ambitious goals.”
Devika Rajeev’s Professional Journey & Educational Background
Before joining Kapture CX, Devika Rajeev was associated with Sattva Consulting, where she contributed to various HR initiatives.
Her career also includes stints at renowned organizations such as Wipro, Heidrick & Struggles, and Ola.
Devika’s expertise spans performance management, rewards, and talent management, making her a well-rounded HR professional.
Devika holds a Postgraduate Diploma in Personnel Management and Industrial Relations from XLRI Jamshedpur, one of India’s premier institutions for HR education.
Her academic credentials further bolster her capability to lead Kapture CX’s HR initiatives effectively.
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