Tuesday, September 16, 2025
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PayU strengthens commitment to an inclusive & safe workplace for all

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Continuing the momentum built over the past years PayU, a digital payments solution provider, is celebrating Pride Month with a range of activities & initiatives throughout June.

The company has recently revamped its insurance policy to cover same-sex partners, Hormone Therapy & Gender Affirmation Surgery.

As an Equal Opportunity Employer, PayU has zero-tolerance & strict redressal of harassment of any form, and ensures all internal processes are gender neutral and inclusive of non-binary identities, whilst providing equal & open access to opportunities & resources to everyone.

Some policies of the company aimed at fostering inclusion & safety of LGBTQ community members are:

  • Hormone Therapy: The company is supportive of every employee’s personal choices & life stages and has expanded its medical insurance policy to include hormone therapy for all employees.
  • Gender reassignment surgery: PayU is respectful of every individual’s preferences & self-expression; and its recent insurance coverage now includes Gender Affirmation Surgery and pre & post care.
  • Equal Opportunity Employer: PayU has zero tolerance for any form of discrimination based on a person’s sexual orientation, gender, race, age, caste, appearance, life stage, language or other reasons. It recently upgraded its Equal Opportunity Employer policy, which reviews internal processes to ensure LGBTQ inclusiveness and that members of the community are fairly covered under all policies.
  • Gender Neutral People Practices: PayU is also ensuring the expansion of all benefits & policies to cover same-sex couples and live-in partners, with strict confidentiality & safety. It has a very robust Employee Assistance Program which is well equipped to enable a safe space for any discussion on any topic.
  • D&I Council: To ensure that accountability is not limited to people teams, PayU has formed a Global Diversity & Inclusion Council, with leaders representing various key businesses across geographies and headed by the global CEO, Laurent le Moal. To stay relevant in all the diverse markets & regions it operates in, every country has its own assigned Country Champion to lead local D&I Chapters, which helps PayU align its initiatives to local & regional nuances & employee needs.  

PayU also recently appointed a Global DEI officer (Meghna Pal) to instrumentalize the D&I strategy & get more invested in this ever-evolving journey and are Committed to getting sharper & stronger.

  • Creating awareness & support: This month PayU will be hosting Parmesh Shahani to help employees understand how they can be more active & vocal allies. It is also set to launch Pride ERG, driven by passionate & self-volunteered allies. At PayU they want make sure to not-assume & instead proactively share pronouns in all signatures & introductions and show visible support through collaterals.
  • Focused Hiring: PayU globally is getting intentional with hiring efforts and is committed to having fairer representation across level & teams. This year, one of the top focus areas is to continue building better opportunities & representation in key decision-making roles, tech teams & product teams.

Priya Cherian, Chief People Officer, PayU said, “Diversity & Inclusion for PayU is in recognising the uniqueness of one in many and thriving on the strength of many in one – it is for everyone. At the heart of PayU are PayUneers. And at the core of being a PayUneer is being able to be “U” at the workplace.”

“Building a workplace where everyone is respected, has access to all opportunities & the processes that are equitable to all, irrespective of their orientation and personal choices, is what we are striving for. Essentially, we are not just welcoming & encouraging everyone to be their unique self but celebrating their uniqueness at PayU”, Priya Cherian added.

PayU acknowledges it is on a journey and there is more to do, but it continues to invest & stay focused on making PayU a space where everyone can belong #BeUatPayU.

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Sheenu Pradhan
Sheenu Pradhanhttps://sightsinplus.com/
Sheenu Pradhan, Editor Content, SightsIn Plus. She has over 8 years of experience in human resources. Prior to this, she has been associated with Wictor Chemicals India, Wipro, and Shakti Plas Industry.