Microsoft has appointed Carolina Dybeck Happe as its new Executive Vice President (EVP) and Chief Operations Officer (COO).
This significant leadership transition comes as the tech giant continues to evolve in an ever-changing industry.
Carolina’s Role and Responsibilities at Microsoft
In her newly created role, Carolina will join the senior leadership team (SLT) and report directly to Satya Nadella. Her mandate includes driving continuous business process improvement across all Microsoft organizations.
Carolina’s expertise will be instrumental in accelerating Microsoft’s company-wide AI transformation. As AI becomes increasingly central to the tech landscape, her leadership will enhance value for customers and partners.
As part of the transition, several critical teams will now report to Carolina including the Commerce + Ecosystems organization in Cloud + AI.
Other teams reporting to her are the Microsoft Digital organization in Experiences + Devices and the Microsoft Business Operations organization in Finance.
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Carolina Dybeck Happe: A Global Business Leader
Carolina Dybeck Happe brings a wealth of experience to her new role.
Previously, she served as Senior Vice President and Chief Financial Officer (CFO) at General Electric (GE), where she played a key role in the company’s historic turnaround.
Her ability to drive transformational change at scale, coupled with a focus on customer experiences and value delivery, caught the attention of Microsoft’s senior leadership team.
The Importance of Operational Excellence
Satya Nadella, Chairman and CEO of Microsoft, emphasized the need to raise the bar on operational excellence. As a company that thrives on innovation, Microsoft recognizes that operational rigor is equally critical.
Carolina’s appointment underscores this commitment to both product innovation and fundamental operational excellence.
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