Wednesday, October 1, 2025
spot_img

EPFO Advises Members to Avoid Third-Party Agents

spot_img
- Advertisement -

Employees’ Provident Fund Organization (EPFO) has issued a strong advisory urging its members to avoid unauthorized agents and instead utilize official EPFO portals for secure and free online services.

Recent reports reveal that cybercafés and fintech operators are charging members unnecessary fees for EPFO services.

These services, however, are officially available for free through EPFO’s designated online portals.

Ministry of Labour and Employment highlighted EPFO’s commitment to making its services faster, transparent, and user-friendly through several reforms.

These improvements ensure that members can directly access their provident fund accounts, claims, and grievance redressal mechanisms without relying on third-party agents.

EPFO Digital Transformation and Service Enhancements

EPFO has introduced multiple digital reforms to streamline its services, including:

  • Auto Settlement of Advance Claims: Members can now avail up to ₹1 lakh for advances related to illness, housing, marriage, and education, with claims processed automatically.
  • Simplified Transfer Claims: Since January 15, 2025, employer approvals are no longer required for most transfer claims, reducing processing time.
  • KYC and Profile Corrections: Aadhaar-based authentication has simplified profile corrections, eliminating dependency on employers.
  • Online De-Linking of Member IDs: Members can now remove wrongly tagged Member IDs from their Universal Account Number (UAN), reducing grievances.
  • Face Authentication Technology (FAT) via UMANG App: This feature enables instant UAN allotment and activation, granting immediate access to EPFO services.

Additionally, EPFO has removed the requirement for uploading scanned cheque leaves or attested bank passbook images, expediting claim settlements.

From April 2025, bank account linking with UAN no longer requires employer approval, further simplifying the process.

Concerns Over Unauthorized Agents and Cybercafés

EPFO has noted a growing trend where cybercafés and fintech operators charge members excessive fees for its services.

These services, however, remain officially free when accessed through EPFO’s designated online portals.

These agents often submit claims or grievances on behalf of members using EPFO’s public portals, sometimes compromising financial security and data privacy.

EPFO stated that third-party entities are not authorized to offer its services.

It also warned members to avoid sharing sensitive personal or financial information with such operators.

Robust Grievance Redressal System

EPFO operates a strong grievance redress mechanism through EPFiGMS and CPGRAMS portals.

In FY 2024–25, EPFiGMS received a total of 16 lakh grievances from EPFO members.

Additionally, 1.74 lakh grievances were registered through CPGRAMS, highlighting the scale of concerns addressed.

Impressively, 98% of grievances were resolved within the stipulated timelines, reinforcing EPFO’s commitment to efficient service delivery.


Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates. Subscribe to our Channels. WhatsApp– Click HereGoogle News– Click HereYouTube – Click Here, and LinkedIn– Click Here.

spot_img

Editorial

Why TCS Deferred FY25 Salary Hike: Better Hike Ahead?

TCS had initially announced its annual salary hike during...

Deloitte, PWC, EY, KPMG to Hire 1 Lakh People in India in FY25

According to estimates from top company officials and industry...

Higher EPS Pension Application Stuck: A Step-by-Step Guide to Fix

Nearly 97,640 Provident Fund (PF) members and pensioners under...

Employee Benefits at India’s Big 4 Firms Deloitte, PwC , EY, KPMG

The Big 4 firms; Deloitte, PwC (PricewaterhouseCoopers), EY (Ernst...

TCS Announces 4-8% Salary Hike for FY25, Lowest in Last 4 Years

Tata Consultancy Services (TCS), India's largest IT services provider,...

Must Read

Aligning Talent and Business with HR Tech Solutions

Aligning Talent and Business with HR Tech Solutions What is...

Top 5 Indian IT Firms Lost 25,000 Women Employees in FY24

During the financial year 2023-24, India's Top 5 IT...

Orchid AMS appoints Rajnish Rohatgi as Chief Executive Officer

Orchid Pharma, Chennai-based, a leading pharmaceutical company, has announced...

Wipro to hire more employees in Norway

Wipro Limited, a leading global information technology, consulting, and...

WFH strengthening the family bond in IT couples: Survey

The survey conducted by Telangana Information Technology Association (TITA)...

Spotify to slow its hiring by 25% due to Economic Uncertainty

Popular global audio streaming service, Spotify Technology Chief Executive...

JK Lakshmi Cement Appoints Anil Verma as Head of HR

JK Lakshmi Cement, a flagship company of the JK...

Kyndryl Expands in India: 600+ WFO and Hybrid Job Roles Open

Kyndryl, the global technology services company, is ramping up...

Related Articles

Sahiba Sharma
Sahiba Sharmahttps://sightsinplus.com/
Sahiba Sharma, Senior Editor - Content at SightsIn Plus